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Troubleshooting Office 2021 Installation Error 0x80070002

If you encounter the error code 0x80070002 while installing Office 2021, follow these expert guidelines to resolve the issue:

  1. Verify your internet connectivity: Ensure your connection is reliable and uninterrupted throughout the setup process.
  2. Temporarily disable your antivirus: Antivirus programs can sometimes disrupt the installation. Disable your antivirus briefly to check if the issue persists.
  3. Purge the Windows Update cache: Occasionally, clearing out the Windows Update cache can rectify the error 0x80070002. Execute the following:
    • Hit Windows key + R to bring up the Run box.
    • Input 'services.msc' and hit Enter.
    • In the list, locate and right-click on the Windows Update service.
    • Choose 'Stop' from the right-click menu.
    • Open File Explorer and proceed to C:\Windows\SoftwareDistribution.
    • Delete all content within the SoftwareDistribution folder.
    • Return to the Services window, right-click on Windows Update service, and click 'Start'.
  4. Utilise the Office installation troubleshooter: Microsoft offers a troubleshooting tool designed to identify and fix issues with Office setups. Access and run the troubleshooter directly from Microsoft's official site.
  5. Deploy the Office Deployment Tool: Should the above measures fail, consider using the Office Deployment Tool for installation. This tool allows for a tailored installation and may help overcome errors. Download it from Microsoft’s site and adhere to the provided instructions.

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