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Troubleshooting Error Code 0x8024401c: Managing Windows Update Issues in Windows Server 2019

To resolve the error code 0x8024401c on Windows Server 2019, follow these steps:

  1. Verify your internet connection: Make sure your server is online and that there are no network issues.
  2. Restart the Windows Update service: Launch the Services app, find the Windows Update service, right-click it, and choose Restart.
  3. Use the Windows Update troubleshooter: Go to the Settings app, select Update & Security > Troubleshoot, choose Windows Update, and click on Run the troubleshooter.
  4. Clear the Windows Update cache: Open the Command Prompt as an administrator and enter the following commands:
  5. net stop wuauserv net stop cryptSvc
    net stop bits
    net stop msiserver
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    ren C:\Windows\System32\catroot2 catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver
  6. Disable any third-party antivirus software: Turn off any external antivirus temporarily and attempt to run Windows Update again.
  7. Scan for system file corruption: As an administrator, open the Command Prompt and execute this command:
  8. sfc /scannow

    This command will check for and fix any corrupted system files.

  9. Perform a system restore: If none of these solutions work, consider restoring your system to a point when Windows Update functioned properly.

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